Players must be 18 or over to register, and account controls are available by contacting our team directly. We outline what support is available before you claim up to $3000 + 100 free spins.
Claim up to $3000 + 100 FSWe require every player on Levelup Casino Australia to be at least 18 years old before opening an account. This age requirement is checked as part of our registration process and applies to all guests regardless of how they access the site.
Because we operate as a browser-based platform rather than a downloadable app, we encourage players to set their own pace when playing on a phone, tablet or desktop. If you need to adjust how your account is used, our team can be reached at support@levelupcasino.com to discuss the options available to you.
Any request relating to your account, including questions about play patterns or stepping away for a period, should be sent to our support email address. We review each message individually and respond based on the details provided.
If you want to put boundaries around your sessions, here is how we suggest approaching it on Levelup:
We want play on our site to stay something players choose to do, not something that controls their time or spending. Because our current published terms do not list fixed deposit or withdrawal limits, we recommend deciding your own budget before you start a session and sticking to it, rather than relying on built-in caps.
Taking regular breaks matters more when a game is accessible from any browser at any hour. We suggest stepping away between sessions and treating wins or losses as settled once you close the tab, rather than chasing a result.
For a fuller picture of how our offers, games and account tools fit together, our overview page brings the key details into one place. If a dispute ever arises over your account or a transaction, our complaints process explains what happens next.
5-minute read · Revised Oct 9, 2026
